Mastercraft Tool Box Warranty Of Habitability
Essential Visuals Plugin For Virtual Dj Crack. On oct / 15 / 08 I tried returning a mastercraft jigsaw. I was working with it the day before, after just Using it for a few minutes the whole complete Front unit flew apart. The saw was then ussless. I thought because it was a mastercraft it was Guaranteed for life.
Jul 31, 2013 When I first saw this thread it intrigued me to take a look as here in Canada we sell MasterCraft tools. Tool brand is Masterforce and Mastercraft.
Guess i was mistaken. The girl at the return said it was only guarateed For 3 year's. That's funny i alway's thought, and heard matercraft stood behind there product's. I guess i was wrong. Not to mention the snotty girl said it was only Guaranteed for 3 year's.
And was discontinuied. That's olso funny, you do the math, it was dicontinuied in 2005.
This is 2008. Funny that's not 3 year's is it. After this expierence i will not be shopping with Your company ever again. S i'am a contracter and do a lot of job's, but it Will not be with canadian tire product's, or tool's. Just have to share a story although it is not directly related to this complaint. Anyway so I work at a CT in Alberta and its a pretty good job most people are great and honest but there is always that 2% that screw you over no matter where you work.
Any so a guy comes in with with an energizer brand car battery wanting to return it with his receipt. Well we only sell motomaster batteries and have never sold or never will sell energizer brand batteries for cars. So I promptly looked at his receipt and only saw a phone number and address no company logo. He insisted he bought it at a canadian tire, so I phoned the number and guess what a walmart phone greeting is on the other end. So I explain to him that he did not buy it here or any other canadian tire.
He calls me a liar. This kind of blows me away as I had just phoned the number on the receipt, so I phone ti again and put it on speaker so the idiot can listen to the walmart greeting. He listens and responds 'you must have put someone on the other end up to that, I know I bought it at canadian tire'.
With a long line forming I ask him to leave as he is being an idiot and he can phone customer relations. Moral of the story dont believe all the complaints you read here. I also work at the customer service desk at Canadian Tire and I must respond to the complaint that has been given. If a customer just picks up the box, he will find on the outside of the box of all Mastercraft power tools, the warranty is clearly stated.
The common misconception is that all Mastercraft has a lifetime warranty. That is not the case. That is the case for hand tools. So first of all, if the complainer knew how to read, he would have understood the warranty on the product. Secondly, in order for any product to be guaranteed, the customer must keep their receipt. I can gather by this incoherent rambling, that our complainer clearly did not have his.
This will show the customer service representative at the desk when the product was purchased and they can verify whether the product is still under its warranty or not. Without the receipt there is very little that can be done because, how would the service desk representative know you're not just another jack knob returning something they abused and that is way beyond the warranty period. Finally, you, Mr. Complainer, seem like a real pleasant individual to work with. (That is sarcasm, should you understand the definition of this word.) Your suggestion that because your return was not possible, given the policies she must follow, makes her a snotty girl, suggests to me that you already had an opinion about her and an attitude of intolerance because you are somehow better than her in your mind.
It is likely that this girl is only there to make money for her education, much like myself, and she is likely to someday turn out to be your boss. This is a comment based on your lack of sentence structure and improper grammar, which just told me you're not that smart. Before you make yourself out to be better than anyone else, please try and exercise your brain somewhat and formulate a rational argument. This again proves to me that though customers always think they are right, they often are not. Often times they're not only wrong, but they are ###s as well.
Thank you for another confirmation of that. The guy is a contractor, so he beats the hell out of the tool for 3 years and finally it breaks down due to normal wear and tear and he actually expects the warranty to take care of that? In case he doesn't know, the warranty is against D E F E C T S not normal wear and tear or abuse! This is besides the fact the tool was out of warranty etc. I challenge our illiterate complainer friend to find a power tool with a written life time warranty that will cover home use as well as commercial use. Good luck buddy.
I also had an issue with Mastercraft customer care; my plunging router, which I had for maybe 4 years, stopped working a few weeks ago. Even if it has been working only 7-8 hours during those 4 years, I knew that the waranty was only 3 years. No problem, I am quite handy and found out that the problem was with the brushes, a $5 part easy to replace. So I called their toll-free number to purchase a pair of brushes and I was answered that they recently changed the model and they don't carry spare parts for my model, as it is discontinued. So when you buy MASTERCRAFT tools, don't expect them to last more than waranty! If any cheap part breaks, you can't fix and have to buy a new one. (what about ENVIRONMENT?????) It's like having to discard your '67 Mustang because they don't make mufflers for this car any more!!!
I had just bough a $150 Mastercraft nailer a few weeks ago; I put it back in the box, returned it and got refunded; NO MORE MASTERCRAFT TOOLS FOR ME! Twice i paid cash for dewalt drill set and just recently a mastercraft sump pump this adds up to about five hundred dollars in cash, both broke before there warranty ran out, i misplace the receipt on both items, when i tried to return the products the same excuse was used. ' i can not accept them because i would be out the amount from the company' by the management.
So now i am a thief, so the motto is this,,, dont pay cash,,, dont lose or misplace your receipt. Dont buy from Canadian Tire Store in Thunder Bay Ontario Canada,,,, never never never deal with the store. They will treat you like a thief even on there own product. In front of customers,,. How is Canadian Tire supposed to know the Dewalt drill was 'theirs'? Dewalt products are sold by many stores, if it was a Canadian Tire branded item then sure you may have a point.but how is the staff supposed to know when the drill was bought?
Say the drill was bought 5 years ago and had a 3 year warranty, without proof they would never get compensation from Dewalt. I don't know how paying cash makes a difference unless you keep credit card statements for years. Chivalry Deadliest Warrior Key Steam more. but I sort of doubt that since it appears that you can't keep receipts very long either.
More like mastercrap! Yea, I know he isn't asking about it anymore, but I figured I'd say it anyway. I call it MasterCrap all the time cause most of their stuff is junk anyways.
However, I do own a numerous amount of MasterCraft tools. Got a few hammers, gloves, screwdrivers, nut drivers, pliers, levels and socket set from them. They seem to hold up well to the abuse I put them through. Much better then some of the other names on the market. However, the best part I like about them is their lifetime warranty. I break it and I take it back and get a new one.
Just as brutus says. The only stuff ill buy thats mastercraft is wrecking bars or rubber mallets. They go on sale for 60% off all the time You can't beat the sale price. Sometimes they go up to 70 or 75% here in Ontario. On a busy weekend if you go into Crappy you'll see the amount of those tools they sell. From your HO to your GC, everyone buys them. Heck I've even seen guys on Holmes on Homes use MasterCraft occasionally.
They are cheap and so to speak expendable. If you lose one you can afford to replace it without breaking the bank.
If it breaks take it back and get a new one. I have a Klein 7/8 nut driver that I bought at HD for like 15 dollars max including the tax. I have a whole nut driver set from MasterCraft that I bought for under 10 dollars. Not the same quality, 100% agreed. For what I use it for can the MasterCraft withstand the abuse, 100% yes.
Eventhough its comparing apples to oranges, but bang for buck you come out winning. Now to pay full price for some of that MasterCraft stuff you go to be kidding me, no way some of it is over priced. I might buy something Masterforce if its something I don't regularly use (like a grinder or something like that). But for daily use, even if they're decent its still embarrassing to wip out your Masterforce hammer out of your Masterforce tool belt, get your Masterforce tape and get busy.
I'll pay a few extra dollars for a little dignity. Just saying My former boss had a Masterforce hammer drill that was put through its paces and wouldn't quit. 1000s of tapcons, 1000s of holes in schedule 40 pipe. I was impressed, even though we'd talk smack when he bought it and whipped it out. 'May the force be with you' I did some research and what I found was they're Makitas with different name and color. I own a MF linesman pliers.
They have performed as fine as linesman could. At least they're better than Menards Tool Shop line!!!